Shipping

All orders require up to 24 hours to fulfill.  Online orders placed by 1:00 PM Central Time will ship the next business day, although typically may ship same day. All orders ship Tuesday through Friday only.

We use USPS and UPS for shipping of orders.  For US and Canada, USPS delivers within 3 days from shipping date. For US and Canada, UPS usually delivers within 5 days from shipping date.

Smaller boxes usually ship through USPS while bigger boxes usually ship through UPS.

USPS Priority Mail and Priority Mail Express

USPS offers very competitive prices along with great service for getting our product to their destination within a reasonable time-frame. This means we get to pass the lower rate on to you!

Delivery Times: Priority Mail = no guaranteed time

Priority Mail Express = guaranteed by 3:00 p.m.

Service Days: The United States Postal Service (USPS) reports that as of January 2018, it takes an average of one to three days for Priority Mail. USPS only includes the time a package stays in transit in their estimations.

Priority Mail Express is the fastest mail service offered by the Postal Service. It provides guaranteed 1-Day or 2-Day expedited service by 3 p.m. for any mailable matter and includes $100 of insurance coverage. Priority Mail Express delivery is offered 365 days a year in many locations.

Delivery Area: Available throughout all 50 states.
Package Size and Weight: Ship anywhere in the US with pricing that varies by distance (not weight).

Up to 15 lbs for box size 10 1/8 X 7 1/8 X 5 (inches)

Up to 20 lbs for box size 12 1/2 X 10 1/2 X 5 1/2 (inches).

We use a USPS-provided box which is required for shipping from our facility.

Exceptions: USPS Priority Mail and Priority Mail Express cannot deliver to P.O. boxes.

 

UPS – 5 Day Ground Delivery

UPS 5 Day Ground Delivery is used for the larger boxes that are larger than the criteria used in the USPS Package Size section above. It’s cost effective and guaranteed to be delivered between 1 and 5 business days.

Returns

If you are not 100% satisfied with your purchase, you can return the full product in exchange for another flavor of your choice in the same category.  Any product you return must be in the same condition you received it and in the original packaging.

Online orders will have a $2.00 processing fee for returns once processed and return shipping for the exchanges are paid for by the customer.